triplicate

Industries · Hospitals and nursing homes

One server room shouldn't hold every record of every patient

Nursing homes and hospitals run admissions, billing, pharmacy and imaging from a server room in the same building as the wards. triplicate keeps encrypted copies elsewhere, including locked copies ransomware can't touch.

A multi-storey hospital with a cross on the rooftop sign, an entrance canopy, trees and an ambulance parked in front.

What you hold, and where it lives today

Usually one copy, in one place. That's the part we fix.

RecordsWhere they usually live
Admissions, case sheets and billingThe hospital information system in the server room
Imaging studiesThe image archive and modality workstations
Pharmacy and store inventoryPharmacy software
Insurance and TPA claim files, pre-authorisationsBilling desk PCs and email
Discharge summaries and medico-legal recordsThe hospital system and scanned paper files
Registration, fire NOC and biomedical waste authorisationThe admin office

How it actually gets lost

  • Ransomware that reaches the main server stops admissions, billing and pharmacy together, and often encrypts the backup disk in the same room.
  • A fire, a flooded basement server room or a lightning strike takes the servers and the on-site backups at once.
  • TPA claims are queried months after discharge. Without the case file and bills, the claim gets short-paid.
  • Medico-legal cases can arrive years later and need the original records.

What we back up

You choose the folders and mailboxes. Copy one stays with you; copies two and three go to two storage providers you choose, one of them on another continent (Mumbai or Hyderabad if your data must stay in India).

Databases

Nightly database backups sent to our S3-compatible endpoint by your IT team or vendor.

Imaging

Image archives, with residency rules you choose: you decide whether a copy may leave India.

Locked copies

Object lock keeps copies that can't be changed or deleted until the retention date, even with an admin password.

Billing desk and email

Claim files on billing PCs and the TPA mailboxes.

How it works

  1. 1

    We set it up with you

    A short call. We pick the computers, phones and mailboxes that matter and set up the agent or app together.

  2. 2

    It runs on its own

    New and changed files are encrypted and copied every night; email every few hours. Nobody has to remember.

  3. 3

    Restore when you need to

    Dead disk, deleted folder or ransomware: download yesterday's files, or last month's, from any computer.

Which plan

Enterprise, prepaid annual commitment

Hospitals usually need a prepaid annual commitment, with retention, residency and restore tests agreed up front. You pay for the storage you use at the rates of the two providers you choose, with a ₹200 monthly minimum.

Prepaid only: top up by UPI, card or net banking and we deduct each month. No auto-debit. Prices exclude 18% GST. How pricing works.

Get a call back

Leave a phone number or email and we'll call to understand your setup, usually within one working day. triplicate is in early access: we're setting up a small number of businesses by hand first.